About the role
Roles and Responsibilities
Greeting clients and setting a positive office atmosphere
Answering the phone from India and Australian offices from prospective
and existing clients, taking messages, and redirecting calls to respective departments
Canada & Australian Immigration PR Visa Client Guidance.
Give clear and accurate information to while responding to the
clients.
Provide updates to clients when enquired and work with the Australian
team to resolve issues and escalate matters to the manager when required.
Organising and maintaining files and records and updating them
when necessary
Overseeing the sorting and distribution of incoming mails
Preparing outgoing mail items such as envelopes or packages
Operating office equipment such as photocopier and printers
Recording meeting minutes and agendas
Performing an inventory of office supplies and order of need
Requirements
Minimum one year of relevant experience
Excellent communication skills
Basic computer knowledge, especially MS Office applications mandatory.
Driven proactive and ability to problem solve.