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shott

Posted 18 Jun 2024

Customer Service Representative (Pune)

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Employment
Full time
Team
Operations
Posted
18 Jun 2024

About the role

Customer Service Representative (Pune)


Designation – Customer Service Representative

Working Location – Pune

Education Required – S.S.C or H.S.C. College Student or Fresher can apply

Age Criteria – 18 to 26 Years


Job Timings – For Male - 1 PM TO 10 PM & 2PM TO 11PM & 3 PM TO 12 AM & 4 PM to 1 AM (Rotational Shift)

For Female - 10:30 AM TO 07:30 PM & 12 PM TO 09 PM (Rotational Shift)


Job Responsibilities

- Customer Interaction

- Customer Service

- Game Operating & Playing

- Selling Skills (Upselling and Cross-selling)

- Customer Operations Handling

- Cashiering


Other Employment Benefits

- Incentive

- 24 Days paid Casual Leave after probation period

- Public Holiday double wages

- Health Mediclaim

- Child Education Benefit Working Terms

- 9 hours Working per day

- 1 week off during weekdays

- Public Holidays & weekends will be working day

- Rotational Shift Timings

- Uniform & grooming is compulsory


Perks and benefits

-Annual Casual Leave 

-Mediclaim

-Earned wage access

-L&D

-Long service rewards and recognition programs

- Incentive and perquisites

-Child education and self education benefits

-Mental and health well-being programs

-Workshops and expo/ trade-show (national & International) exposure

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