About the role
-Manage vendor invoicing process for entire function
-Define clear SOP/Guidelines for validation checks to be performed while processing an invoice
-Perform validation of invoices received based on defined SOPs
-Follow up with respective stakeholders to get the required approvals
-Follow up with Accounts team to release the payments on time
-Track the invoice processing from start to end and ensure that invoices are paid as per contractual terms
-Identify opportunities to reduce the cost by sharing relevant feedback with the stakeholders
-Prepare and present the dashboard on entire process to the function leader
-Share provisions for the month with Accounts and ensure minimum deviation in actual payment from that of the provisions
-Ensure that the invoices are in line with the approved Budget and track it closely
Pre-requisite
-Must have strong working knowledge of Advanced Excel
-Must be from BPO/Call Center background with deep understanding of call center (both voice & non-voice)
-Must have handled invoicing process for large accounts (minimum 200 agents)
-Proven track record of performing error free processing of invoices within defined timelines.