About the role

Job descriptionJob Title: Customer Success AssociateProcess - PhonePe Motor Insurance/Life insuranceWork Mode: Work From OfficePreferred candidates - Freshers with excellent CommunicationExperience - Insurance Background & Any kind of SalesLocation - Pune(Kharadi)Salary:₹28,500 CTC to ₹40,000 per month CTC.Job Description:PhonePe is looking for dynamic and customer-oriented individuals to join our Customer Success team. If you have excellent communication skills and a passion for assisting customers, we invite you to apply!Key Responsibilities:

Handle customer queries and provide accurate information regarding PhonePe services.
Ensure customer satisfaction by resolving issues effectively and efficiently.
Maintain a professional and empathetic approach while interacting with customers.
Adhere to quality and compliance standards during customer interactions.

Required Skillset:

Excellent communication skills in both English and Hindi.

Qualifications:

Graduate from any field.

Interview Process:

HR Round
Versant 6 Certified
Written Assessment
Operations Round
Client Round

Experience:

Open to both freshers and experienced candidates.
Preferred: Candidates with insurance experience and sales acumen.
Minimum 6 months of Life Insurance experience is an added advantage.
Knowledge of Mutual Funds and ULIP Plans is beneficial.

Shift Details:

Rotational Shift
6 days working.

Benefits:

Provident Fund

Schedule:

Day shift
Morning shift

Work Location: In person

Customer Support Executive(Advisory Insurance Sales

About the role

85% of jobs are never posted