About the role
Summary
We are seeking a highly motivated and customer-focused individual to join our team as an International Customer Support Representative. As a key member of our global support team, you will be responsible for providing exceptional customer service to clients across different time zones. This role requires strong communication skills, adaptability, and a willingness to work in rotational shifts, including night shifts. If you are a team player with a passion for delivering excellent customer experiences, we encourage you to apply.
Responsibilities
- Handle customer inquiries via phone in different time zones
- Provide professional and positive responses to global clients
- Adapt to working in rotational shifts, including night shifts
- Demonstrate excellent verbal and written communication skills in English
- Apply knowledge of customer service principles and practices
Requirements
- Graduates or Master's degree holders
- Excellent English communication skills
- Willingness to work in rotational shifts, including night shifts
- Ability to work in a fast-paced environment with a focus on delivering exceptional customer experiences
Benefits
Both Way CAB facilities available