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EXL Talent Acquisition Team

Posted 2 Sep 2026

CX Optimization Lead

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Workplace
Hybrid
Posted
2 Sep 2026

About the role

The Lead Data Analyst's primary responsibility is to deliver Business Insights & Product Insights through data analysis. Act as a subject matter expert for the team/clients in designing and recommending the appropriate business approaches and methodology in addressing key business issues. Business research & experiment, development, and implementation of appropriate process / systems that lead to improved business performance through identifying the opportunities for optimization.

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