About the role
Exp Level : 5+ yrs
Location :Hyderabad
Notice period : Max 30 Days
Budget : Max 18 LPA
Employment : FTE
Position Description:
*Collaborate with a dedicated team to support the operation and continuous maturity enhancement of core PAM and IAM technologies.
*Design, deploy, and manage PAM solutions (CyberArk) to ensure privileged access to critical systems and information.
*Assist in the administration and maintenance of the CyberArk PAM solution, including the management of safes, platforms, and policies.
*Good Knowledge on Cyber Ark Components like EPV, CPM, PVWA, PSM, PSMP
*Extensive experience on PAM operational tasks, defining access control, user entitlements, management of Applications Credentials and User Access Policy.
*Good Experience on On-boarding of UNIX, Windows, Database and other different type of Privileged Accounts.
*Monitor the health and performance of the CyberArk environment, responding to alerts and notifications in a timely manner.
*Provide first-level support for issues related to privileged account access, including password checkouts, session management, and account onboarding.
*Participate in the onboarding of new accounts into the CyberArk platform, ensuring compliance with security policies and best practices.
*Experience is creating safes, adding users and groups to them for privileged access in CyberArk.
*Administration of User accounts, Group memberships, and Organizational Units using Active Directory.
*Experience with privilege accounts to CyberArk using Auto Detection, Accounts Discovery and Password bulk upload utility
*Collaborate with the cybersecurity team to implement enhancements and updates to the CyberArk infrastructure.
*Document standard operating procedures, system configurations, and incident reports.
*Assist in the development and delivery of CyberArk user training and awareness programs.
*Support internal and external audits by providing necessary documentation and evidence related to CyberArk operations.
*Stay up-to-date with the latest CyberArk features, updates, and industry best practices.
*Perform routine maintenance tasks such as patching, upgrades, and backups of the CyberArk environment
*Articulate and communicate security risks and recommended options to balance security and productivity with other security teams, internal customers and leadership.
*Collaborate with system administrators, principal engineer, and PAM architect to ensure smooth integration of CyberArk.
*Assist in troubleshooting, resolving issues, and end-user support regarding operations and general onboarding.
*Presence for L2 and L3 support and after-hours work, if necessary.
*Demonstrate excellent customer service skills and ability to support and troubleshoot end-user issues.
*Excellent communication skills, both verbal and written.
*Be able to clearly communicate with senior leadership in highly stressful situations.
*Comfortable working in rotational shifts.