D365 Functional consultant – SCM

D365 Functional Consultant – SCM (Supply Chain Management)

Location: Bengaluru, Karnataka, India

Experience: 6+ years

You will be responsible for leading/being a key functional consultant for implementing and supporting D365 Finance & Operations (F&O) modules in Supply Chain. Your role will involve understanding business processes, configuring D365 SCM modules, doing fit-gap analysis, preparing functional designs and specifications, training users, and supporting go-live and post go-live. Must be hands-on, client-facing, and capable of working in cross-functional teams.

• Lead the functional track for SCM in D365 F&O implementations (end‑to‑end: Discovery → Design → Build → Test → Go‑live → Hypercare).
• Engage with clients / business stakeholders to gather & analyze requirements: conducting workshops, process mapping, business process discovery.
• Perform fit-gap analysis to identify gaps between standard D365 SCM capabilities and client requirements, propose solutions (either configuration, extension, or workaround).
• Configure D365 SCM modules including but not limited to:
• ▪ Procurement & Sourcing
• ▪ Inventory Management
• ▪ Warehouse Management (including Advanced Warehouse Management, Mobile Devices if applicable)
• ▪ Master Planning / Demand Forecasting
• ▪ Product Information Management
• ▪ Quality & Returns / Vendor Management
• ▪ Transportation / Logistics (if in scope)
• Prepare functional design documents, functional specification documents for customizations and integrations.
• Collaborate closely with technical teams (developers, integration specialists) to ensure that custom/extension work matches functional requirements.
• Data migration: define data for migration, data mapping, data cleansing, testing of migrated data.
• Support testing phases: Unit Testing, Integration Testing, User Acceptance Testing (UAT).
• Prepare training materials, user manuals, and conduct end‑user training.
• Support go‑live, hypercare/hand‑holding, resolving issues post‑go‑live.
• Provide guidance on best practices, standardization, process improvements.
• Possibly mentor junior functional consultants or analysts.
• Ensure proper documentation of business processes, configuration, decisions, and solution design.
• Participate pre‑sales / proposal phases (if needed): demos, scoping, estimating.

• Bachelor’s degree in Engineering / Computer Science / Information Technology, or Business (Supply Chain / Operations) or a related field.
• 6+ years of experience as a functional consultant working in SCM domain with Microsoft Dynamics 365 F&O / AX or similar ERP.
• Minimum 2 full lifecycle implementations of D365 F&O SCM modules.
• Strong configuration experience in multiple SCM modules (as listed above).
• Hands‑on experience with Warehouse Management, Advanced Warehouse / Mobile Device setup is a big plus.
• Experience in Master Planning, Demand Forecasting or Planning processes.
• Experience working with data migration, integrations with other systems (e.g. third‑party logistics, portals, vendors).
• Solid documentation skills: FRD / FDD / functional spec documents, business process maps.
• Excellent communication skills — ability to interact with business stakeholders, understand their needs, articulate solution clearly.
• Good problem solving / analytical skills.
• Ability to work in a team, sometimes under pressure, with changing requirements.
• (Optional but preferred): Microsoft Certifications relevant to D365 SCM / Finance & Operations.
• (Optional): Experience in Manufacturing / Quality / Returns / Reverse Logistics (if your industry requires this).

• Experience in specific industry domain(s) like retail, manufacturing, FMCG, or automotive.
• Exposure to transportation / logistics module or third‑party integration (EDI, vendor portals).
• Familiarity with Dynamics 365 Lifecycle Services (LCS), DevOps or Agile methodologies.
• Experience in process re-engineering / business transformation projects.
• Comfortable with on‑site client interaction + ability to travel if needed.

• Client‑orientation: ability to understand client’s business, align solution accordingly.
• Leadership: take ownership; possibly lead small teams or mentor juniors.
• Adaptability: adjust to changing scope, priorities.
• Good stakeholder management: managing expectations, presenting to senior leadership.
• Quality conscious: ensure deliverables meet high functional standard.