Data Center Lead

The Data Centre Lead will be responsible for overseeing the day-to-day operations, maintenance, and management of our data centre facilities. The ideal candidate will have 10-12 years of experience in data centre operations, with a strong background in managing large-scale data centres. This role involves ensuring the reliability, efficiency, and security of the data center, while leading a team of technicians and engineers.

Responsibilities:

• Rack mounting, Commissioning / Decommission/Scrapping of IT hardware.
• Data centre structured cabling and troubleshooting.
• Manage day-to-day operations using DCIM tools and Preventive checks: temperature, cooling, safety/security, Safety / Security and maintain Hygiene.
• Coordination with Colo Partners to manage Electrical / UPS, HVAC and other Data Centre performance parameters are monitored and tracked.
• Plan and co-ordinate Maintenance / other support activities (UPS / electrical etc. )
• Compile, maintain and share daily, monthly MIS, performance reports and metrics with various stakeholders, on regular intervals.
• Certifications preferable but not mandatory - ITIL, CDCP, other IT infra professional certifications.
• Understanding of Data Centre Best practices and TIA-942 /Uptime and other standards.

Requirements:

• Knowledge of Infra Management Tool Like Zabbix, Trellis, Sun bird, DCIM for administration and capacity management.
• Basic Knowledge of Passive Infra (Electrical, HVAC, PAC, UPS etc) and hands-on working knowledge of i-PDUs, STS, ATS etc.
• Basic Knowledge of Active Infra (Server, Storage, appliances, firewall, etc. )
• Knowledge of data centre-related parameters (cooling, power) and ISO standards.
• Basic Knowledge of Network troubleshooting (Telnet, PuTTY, Port visibility, FC troubleshooting).
• Knowledge of structured cabling and troubleshooting.
• Operational knowledge of Tools like OTDR, LSPM, Thermography, and anemometer.
• Intermediate experience in MS Excel and MS Word.
• Well-versed with ITSM Framework for Incident Management, Change Management, and asset management.
• Hands-on experience with any ITSM Tool like HPSM, ServiceNow, BMC, SolarWinds etc.
• Experience in dealing with Data Centre and IT operational environment.
• Experience of working in a highly robust and dynamic technology environment.
• Comfortable in a fast-paced team environment and possess very good communications skills.
• Vendor management and Coordination skills.
• Basic understanding of Networking: TCP/IP, Storage- SAN and NAS technologies; tools: MS Office, SharePoint.

Optional skills:

• Able to communicate well in English (verbal/written).
• Must work well in a team environment with high individual productivity and a can-do attitude.
• Flexibility to work with teams that operate in 24 X 7 shifts.
• Data Centre - Passive infrastructure, knowledge on Cooling / Containment, Electrical, Air purification, firefighting, etc.
• Proven understanding and experience of Data Centre Cabling and labelling standards.
• Expertise in managing the activities related to Space allocation, Rack Mounting and powering of Servers, Storage, Network equipment and other hardware.
• Manage partners/outsourcing vendors efficiently so that the outsourced resources are of high quality and well utilised.
• Introduce new processes/systems and/or redefine existing processes to align with changing business/technology needs.