About the role
Responsibilities:
- Own full accountability for end-to-end Supply Planning and Operations delivery, ensuring consistent achievement of SLAs and KPIs across service performance, inventory health, cost efficiency, working capital, and operational risk.
- Lead and govern large, multi-layered planning and operations teams, embedding strong leadership depth, succession readiness, and a high-performance, accountability-driven culture.
- Act as the senior escalation and solution-providing authority for complex supply risks, constraints, and planning exceptions, driving timely, data-led decisions to protect service continuity and business outcomes.
- Provide strategic and tactical leadership across Master Production and Capacity Planning, Distribution and Inventory Planning, Sourcing and Materials Planning, and Master Data Management to ensure integrated, enterprise-wide planning excellence.
- Define, govern, and approve planning policies, segmentation strategies, parameter frameworks, and system controls to ensure robust, compliant, and audit-ready decision inputs.
- Lead executive-level client and internal governance forums, influencing senior stakeholders on operational trade-offs, risk mitigation, and strategic supply chain decisions.
- Translate client business objectives into actionable operational strategies, planning priorities, and measurable execution targets across short, mid, and long-term horizons.
- Champion digital enablement through advanced planning platforms, analytics, automation, and workflow orchestration to improve visibility, agility, decision quality, and planner productivity.
- Own and execute the tower-level continuous improvement and transformation roadmap, ensuring disciplined change management, measurable benefit realization, and sustained adoption.
- Ensure strict adherence to standard operating procedures, planning governance standards, documentation accuracy, version control, and master data compliance across the delivery landscape.
- Deliver executive-ready, data-driven insights, performance narratives, and risk recommendations to support informed and timely leadership decision-making.
- Establish resilient operating models with structured support mechanisms, defined backup coverage, and knowledge continuity to safeguard delivery stability.
- Lead workforce planning, recruitment, and talent development through rigorous performance management, targeted capability building, coaching, and future-skills alignment.
Requirements:
- FMCG, Regulatory, Electronics, Manufacturing, or similar large-scale supply chain environments.
- APS tools (Kinaxis/o9/OMP/ IBP/APO, etc. ), SAP ECC, Power BI, and Advanced Excel.
- Maintain operational readiness in a global delivery environment, with flexibility to support rotational shift requirements based on client and business needs.
- Master of Business Administration.