About the role
The corporate banking/wholesale banking team is responsible for helping clients and organizations process trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business. Develop and deliver core banking solutions for the applications that process the essential functions of banks, including account management, interest calculations, cash deposit and withdrawal processing, customer management, and product management.
Requirements:
- Qualifications: Chartered Accountant/Master of Business Administration/PGDBM.
- Years of Experience: 16 to 25 years.
- Understanding of an outsourced processing environment in the financial services sector.
- Experience with Commercial Credit Operations BPO services or a strong understanding of the banking domain. Commercial real estate servicing is preferred.
- Should be in a client-facing role and can demonstrate, with examples, how effectively he has managed clients' escalations
- Should have experience presenting the capability to prospect clients and work closely with the sales team for new opportunities.
- “Continuous Process Improvement”/Lean Processing experience to ensure the correct “mindset” when performing operational activity.
- Optional: Team leadership and management experience, with experience of handling larger teams across multiple locations
- Should have had managers of multifunctional teams reporting to him/her in the past and ideally worked in an operations environment.
- Would have worked for a multinational organization where s/he would have worked with colleagues internationally and would have travelled and worked internationally.
- Exposure/knowledge of driving automation and innovation in banking operations is preferred.
- Chartered Accountant, Master of Business Administration, PGDBM.