About the role
We are looking for an experienced Delivery Operations Team Lead - Supply Chain with strong expertise in New Product Introduction (NPI), supply planning, inventory management, and supply chain operations. The role will involve leading a team of supply chain professionals and ensuring smooth day-to-day execution across planning, sourcing coordination, inventory, master data, supplier collaboration, and new product launch activities. The ideal candidate should have strong analytical and problem-solving skills, the ability to manage stakeholders, and experience working in a fast-paced, global supply chain environment.
Responsibilities:
- Lead day-to-day activities of Analysts and Senior Analysts, ensuring high-quality supply chain execution.
- Manage Supply Planning, Inventory Planning, Sourcing Coordination and Master Data activities.
- Support New Product Introduction (NPI) / Product Launch activities and ensure supply-chain readiness.
- Coordinate with demand, supply, procurement, sourcing, manufacturing and other cross-functional teams.
- Identify and proactively resolve supply risks, material constraints, inventory issues and operational exceptions.
- Ensure planning parameters and master data are accurate and maintained within defined processes.
- Monitor operational performance and ensure delivery against agreed service levels and KPIs.
- Support product launches by coordinating supply readiness and helping reduce time-to-market.
- Drive effective use of digital planning tools, analytics dashboards and automation to improve operational efficiency.
- Identify process gaps and contribute to continuous improvement and process transformation initiatives.
- Ensure adherence to SOPs, documentation standards, version control and master-data governance.
- Prepare and communicate data-driven performance insights to leadership and stakeholders.
- Establish appropriate backup plans and ensure business continuity.
- Conduct regular performance discussions, coach team members and support capability development.
- Build and maintain strong relationships with global stakeholders and business partners.
Requirements:
- Strong experience in Supply Chain and NPI.
- Ability to lead and mentor a team.
- Strong communication and stakeholder-management skills.
- Ability to work with global/international stakeholders.
- Strong problem-solving and decision-making capabilities.
- Detail-oriented and process-driven approach.
- Ability to work effectively under pressure and manage operational priorities.
- Adaptable and flexible approach to changing business requirements.
- Willingness to work in a US shift/night shift.
Key Skills Required:
- Supply Chain Management
- New Product Introduction (NPI)
- New Product Development / Product Launch
- Supply Planning
- Demand and Supply Planning
- Inventory Management
- Material Planning / MRP
- Supplier / Sourcing Coordination
- Supply Network Operations
- Master Data Management
- Cross-functional Stakeholder Management
- Team Leadership
- Problem Solving and Analytical Skills
- Process Improvement / Continuous Improvement
- Digital Planning Tools / Analytics
Preferred Experience:
Candidates with experience in any of the following areas will be considered relevant:
- NPI / Product Launch Supply Chain
- Supply Chain Planning
- Product Lifecycle / Launch Readiness
- Manufacturing / Industrial Supply Chain
- Global Supply Chain Operations
- S& OP / IBP
- MRP / ERP-based planning
- Supply Chain Transformation
- Planning automation and analytics