About the role
Team Management:
Recruit, train, and develop a team of insurance agents and agency leaders.
Monitor agent performance and provide coaching for improvement.
Ensure active engagement and retention of agents.
Business Development:
Drive business targets through agency channel.Identify potential markets and tap new business opportunities.
Ensure proper lead management and conversion through agents.
Sales & Targets:
Achieve monthly, quarterly, and annual sales targets.
Track team productivity and implement strategies to improve performance.
Compliance & Operations:
Ensure adherence to company policies, processes, and regulatory norms.
Maintain documentation and reports as per organizational standards.
Customer Relationship:
Ensure high levels of customer satisfaction through agent servicing.
Resolve customer grievances in a timely and effective manner.