About the role
- Drive new merchant/client acquisition through prospecting, lead generation, pitching, negotiations, and deal closure.
- Manage and grow existing accounts through upselling, cross-selling, renewals, and revenue expansion.
- Build strong relationships with key stakeholders and decision-makers across client organizations.
- Understand client payment requirements and recommend suitable Payment Gateway and digital payment solutions.
- Own the sales cycle from prospecting to onboarding and account growth.
- Achieve monthly, quarterly, and annual sales and revenue targets.
- Identify new opportunities within existing accounts and increase wallet share.
- Maintain a healthy sales pipeline and provide regular sales forecasts and reports.
- Work closely with internal teams to ensure smooth merchant onboarding, solution implementation, and issue resolution.
- Handle client escalations and ensure a strong customer experience.