About the role
To lead quality assurance and control activities for Data Center products, including testing knowledge of PDCs, RPPs, Server & Storage Racks, Containerized/Skid Solutions, Cable Support Systems, and Bus Ducts, ensuring compliance with OEM standards, customer specifications, product quality, and continuous improvement targets.
Responsibilities- Manage in-process and final product inspections to ensure compliance with quality standards and customer requirements and should have knowledge of Incoming.
- Ensure adherence to OEM quality systems, approved drawings, specifications, and manufacturing processes.
- Handle customer complaints, quality rejections, audits, and non-conformities through effective root cause analysis and CAPA.
- Lead quality planning and validation for NPI, production trials, and process changes.
- Drive quality improvement initiatives through 8D, 5 Why Analysis, Lean, Kaizen, and defect prevention.
- Monitor quality KPIs, including FPY, rejection rates, rework, and customer complaints.
- Coordinate with Production, Engineering, Procurement, and Supply Chain teams to resolve quality issues.
- Maintain quality documentation and ensure compliance with ISO 9001 and applicable customer standards.
- Lead and develop the quality team while promoting quality awareness and a culture of continuous improvement.
Education & Experience
- B.Tech in Electrical Engineering, 7–10 years of relevant experience in Quality Assurance / Quality Control within an established OEM manufacturing organization.
- Experience in Data Center Infrastructure, Electrical Panels, Bus Ducts, or Power Distribution Systems is preferred.
- Hands-on experience in customer audits, complaint handling, CAPA, and manufacturing quality control is essential.