About the role
Department - Renewal Retention Position - Senior Executive/Deputy Manager Location - Noida Sector-64 Band - JM1/JM2 Key Roles & Responsibilities:- Manage end-to-end policy issuance for assigned pending cases & Billdesk payment collected cases. Ensure timely policy issuance, endorsements, renewals, documentation and query resolution Coordinate with sales, underwriting, claims, operations and other internal teams for seamless delivery Maintain & timely publish accurate MIS of pendency, Billdesk collected, 1UP pending cases report etc. Strong operational, analytical, and problem-solving capabilities. Excellent coordination, stakeholder management, and customer service orientation.