About the role
Job Purpose “This position is open with Bajaj Finance ltd.” Duties and Responsibilities • Project development for various department/activity of SME,CL & B2C Operations. • Strong technology adoption, project delivery and domain experience in LMS SME/CL/B2C • Identify the opportunities of automation in Consumer Operations process to enhance the complete process • Work in cohesion with IT, business and Operations team for the new developments in operations process • Manage all the onging projects of operations in terms of tracking, testing and delivery to Operations team • Scope, plan and execute multiple quick-turnaround projects for SME/CL Operations unit • Responsible for managing & defining solutions for business requirements with respect to system fitment with keeping operational process in centre • Responsible for managing requirements from business units across multiple systems and platforms like LMS- Pennant - FinnOne- DataMart - Portal • Responsible for managing & defining solutions for business requirements with respect to system fitment with keeping operational process in centre • Ensuring timely delivery of project & respective deliverables • Ensuring timely communication to stakeholders on project deliverables • Preparation of management MIS on various IT projects and deliveries. • Responsible for management of operational issues and interface with IT delivery managers, business units and QA team for resolution. Required Qualifications and Experience • MBA/Post Graduate Degree • 4-5 years experience in lending business with 2+ years in LMS Operations/ Service / Banking • Technology orientation and attitude to challenge status-quo. • Project management skills with exceptionally high motivational levels and need to be a self-starter • Proficiency in MS Office • Negotiation Skills & influencing skills with Excellent Communication • Good team player with a bent of mind for technology and Problem Solving