About the role
Key Responsibilities
·Conduct thought leadership workshops and define continuous improvement roadmaps for client accounts
·Lead and mentor Lean Six Sigma projects to deliver measurable business value and productivity gains
·Deploy and sustain Quality Management Systems (iQMS), including ISO and CMMI practices
·Drive innovation, automation, and digital transformation initiatives across operations
·Build organizational capabilities in Lean Six Sigma, data analytics, and quality tools
·Establish proactive risk identification through No Surprise frameworks and mitigation plans
·Engage with clients and internal stakeholders to drive adoption of delivery excellence initiatives
·Champion a culture of continuous improvement, operational excellence, and compliance
Qualifications: BACHELOR OF COMMERCE