About the role
·Drive client activation, engagement, and early trading behaviour within the first 30 days through a team
·Enhance onboarding (Activation) experience to improve activation rates.
·Identify and resolve Activation friction points through continuous process improvements
·Develop and monitor activation dashboards and MIS reports.
·Leverage data-driven insights to optimize client journeys and outcomes.
·Collaborate with Product & Technology teams to improve digital onboarding flows and automation.
·Lead, mentor, and manage activation teams handling high-volume inflow.
·Conduct regular performance reviews and drive accountability and process discipline