About the role
•· Assist NRI customers with account opening, documentation, and service requests.
•· Handle queries related to banking products, remittances, deposits, and investments.
•· Process transactions accurately while ensuring adherence to compliance and KYC norms.
•· Coordinate with internal teams to resolve customer issues promptly.
•· Maintain accurate records and ensure timely follow-up on pending requests.
•· Support branch sales initiatives by identifying cross-selling opportunities
Job Requirement –
· Graduate in any discipline.
· Strong communication and customer service skills.
· Basic knowledge of NRI banking products and regulatory requirements (preferred).
· Attention to detail and ability to work in a fast-paced environment.