About the role
What You’ll Do
As a Digital Merchandising individual, you’ll help improve how customers discover and interact with products
online. Your work will include:
• Supporting internal search optimization by reviewing search terms, identifying gaps, and helping
improve product discoverability
• Using tools like session replay and customer journey insights to understand how users navigate
the site and where they get stuck
• Assisting with competitive reviews, comparing our digital experience to competitors and identifying
opportunities to improve
• Helping maintain and enhance product content (descriptions, images, attributes, and specs)
• Supporting digital merchandising initiatives such as site navigation, product organization, and
promotions
• Assisting with product launches, seasonal updates, and assortment changes
• Analyzing basic site and product performance data to spot trends and opportunities
• Jumping into special projects that help improve the overall online shopping experience
Who We’re Looking For
We’re looking for someone who brings energy, curiosity, and initiative to everything they do.
You’ll be greatly fit if you are:
• High-energy and genuinely curious — you like exploring data, tools, and customer behavior
• Interested in how customers search, browse, and shop online
• Experienced with onsite search tool such as Algolia, Bloomreach, Search Spring, Coveo etc.
• Comfortable learning new tools (like internal search reporting, session replay, and analytics
platforms)
• Detail-oriented but also able to think big-picture
• Organized, proactive, and not afraid to ask questions
• A strong communicator who enjoys collaborating across teams
Nice to Have (But Not Required)
• Experience with eCommerce platforms, analytics tools, or content management systems (class
projects count!)
• Familiarity with SEO, UX, or digital marketing concepts
• Previous internship, retail or b2b companies, or customer-facing experience
RequirementsDigital Merchandising, On-site Search, Algolia, Bloomreach, Searchspring, Coveo, Fast Simon, Shopify, Search Relevance, Product Discoverability, Search Analytics, Product Ranking, GA4.