Director - Delivery

A senior, technology-oriented Delivery Manager/Director with 12-18 years of experience, strong leadership of 250+ member engineering teams, global/GCC delivery exposure, preferably within Banking/Payments, and a strong understanding of Java/Full Stack, Cloud, AI/GenAI and Data technologies. The candidate should demonstrate proven ownership of large-scale programs, globally distributed teams, client relationships, delivery governance, talent management and operational excellence.

Requirements:

• Seasoned Delivery Manager / Delivery Leader (Director) with extensive experience managing large-scale engineering and delivery organisations.
• Team Management: Proven experience managing large, globally distributed teams (handling teams) of 200+ professionals.
• Prior experience in managing GCC engagements / global delivery centres is preferred.
• Domain Experience: Strong preference for candidates with Banking / Payments domain experience.
• Technology Exposure: Strong technology background across Java, Full Stack, Cloud, GenAI, Data Engineering, Analytics, Data Science and ML AI / GenAI.
• Experience in managing and delivering AI / GenAI programs and initiatives.
• Program Management: Proven experience in managing large-scale programs and establishing effective delivery processes, governance and operational frameworks.
• Global Delivery: Demonstrated experience in establishing and managing globally distributed engineering and project teams for international clients.
• Delivery Management: Experience managing implementation and support projects with accountability for SLA, budget, quality, timelines and customer satisfaction.
• Methodologies: Strong practical understanding of modern project management methodologies and software engineering processes, including Agile delivery.
• Client Management: Excellent client management, stakeholder engagement, negotiation and relationship management skills.
• Leadership and Talent Management: Proven ability to attract, develop and retain high-performing talent.
• Communication: Excellent verbal and written communication skills; fluent English is mandatory.
• Operational Excellence: Ability to operate effectively within a diverse, complex and large-scale environment.
• Technical Advantage: Experience with developing or managing distributed, high-load systems will be an added advantage.
• Key Leadership Attributes: Strong leadership, organisational skills, teamwork, attention to detail and decision-making capabilities.
• Service / Contract Delivery Experience: Delivering projects in accordance with Service/Work Orders (SO) or Contract Execution Plans (CEP).
• Profiles not considered: profiles primarily aligned to QA, Agile/Scrum Master, ERP/SAP, Oracle, packaged services, Salesforce or Workday implementation projects.