About the role
- Improve efficiency and quality in delivering admin services to students, faculty and staff
- Develop departmental goals and objectives
- Ensure that the service capability is up to date on and compliant with laws and regulations
- Prepare and monitor budgets and spending to ensure departments operate within funding limits
- Communicate with members of the university leadership, department heads and student body
- Work closely with all service providers
- Anticipate and plan for university requirements
- Create a student and faculty focused organization. Develop a strong, reliable, efficient team
- Drive service excellence through people, process and tools.
- Ensure healthy, safe and respectful work environment for all workers
- Create scalable processes and practices
- High level of availability expected (24/7)
- The Students, Staff and Faculty
- All service delivery team heads
- Third party Service providers
- Government agencies and Departments for compliance and liaison