About the role
- Team Leadership & Management
- Lead, supervise and manage the daily activities of the dispatch team.
- Allocate responsibilities and monitor team performance.
- Ensure discipline, productivity and adherence to operational processes.
- Train and guide team members to improve efficiency and accuracy.
- Inventory Management & Reconciliation
- Perform daily inventory reconciliation and maintain accurate stock records.
- Monitor production status, including completed and ongoing batches.
- Track dispatched, pending and ready-to-dispatch goods.
- Ensure timely updates of inventory sheets and reports.
- Dispatch Operations
- Oversee daily dispatch activities and ensure timely vehicle loading.
- Prepare and verify vehicle dispatch slips and related documentation.
- Coordinate vehicle loading for e-commerce and city dispatches.
- Ensure accurate stock allocation and availability for dispatch.
- Production & Internal Coordination
- Coordinate closely with production, warehouse and distribution teams.
- Ensure smooth stock movement from production to the distribution center.
- Monitor production output and align stock availability with dispatch requirements.
- Cold Chain & Quality Compliance
- Monitor and maintain cold chain compliance throughout dispatch operations.
- Ensure products are handled and stored as per required temperature standards.
- Follow company quality, hygiene and safety procedures.
- Crate & Asset Management
- Monitor and reconcile crates and ice boxes (inward and outward).
- Maintain accurate records of reusable dispatch assets.
- Minimize losses and ensure proper utilization of company assets.
- Reporting & Operational Excellence
- Prepare daily dispatch, inventory and reconciliation reports.
- Identify operational gaps and implement corrective actions.
- Ensure smooth shift handovers and proper documentation.
- Support other supply chain and dispatch-related activities as required.
- Graduate preferred; Diploma/12th pass candidates with relevant experience may also apply.
- 1–4 years of experience in dispatch, warehouse, inventory or supply chain operations.
- Prior experience handling or leading a dispatch team is preferred.
- Basic knowledge of inventory management, stock reconciliation and documentation.
- Good leadership, coordination and communication skills.
- Ability to manage teams and handle operational challenges independently.
- Knowledge of cold chain operations and perishable products is an added advantage.
- Willingness to work in a plant/warehouse environment.
- Must be comfortable working in night shifts.