About the role
Required Abilities:
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Oral Comprehension — The ability to listen to and understand information and ideas presented through spoken words and sentences.
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Speech Clarity — The ability to speak clearly so others can understand you.
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Near Vision — The ability to see details at close range (within a few feet of the observer).
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Oral Expression — The ability to communicate information and ideas in speaking so others will understand.
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Speech Recognition — The ability to identify and understand the speech of another person.
Required Work Experience : Dispatch Supervisor
Degree : Master of Business Administration - MBA | Associate of Arts and Sciences - AAS | Bachelor of Arts - BA
Required Knowledge :
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English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Transportation — Knowledge of principles and methods for moving people or goods by air, rail, sea, or road, including the relative costs and benefits.
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Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
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Public Safety and Security — Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
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Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Required Skills : Dispatch Management, Load Management, Service Dispatch Software, Team Coordination, Fareye Software, Field aware Software, Ontime 360
Primary Responsibility :
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Manage development, research as well as reconcile departmental reports.
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Handle all related activities of dispatch as needed like hiring, training, performance appraisals and terminations etc.
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Oversee or lead employees working at lower level dispatch.
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Research and prepare resources to develop timely as well as efficient workflow.