About the role
- Develop, implement, and maintain the Quality Management System (QMS) in line with internal policies and external standards.
- Inspect incoming materials, in-process production, and finished products for compliance with quality specifications.
- Perform regular internal audits and inspections to ensure adherence to procedures, standards, and regulations.
- Identify non-conformities, investigate root causes, and coordinate corrective and preventive actions (CAPA).
- Monitor quality metrics (defect rates, rejects, yields, etc.), analyze trends, and provide reports to management.
- Collaborate with production, procurement, R&D, and other departments to integrate quality requirements in all processes.
- Manage supplier quality: evaluate vendor performance, ensure materials/components meet required specifications.
- Ensure documentation is up to date – quality manuals, SOPs, work instructions, records, test reports.
- Train staff on quality procedures, best practices, and awareness of quality standards.
- Support external audits / customer audits and regulatory inspections.
- Drive continuous improvement initiatives to enhance efficiency, reduce defects, and lower cost of quality.
- Graduate in any stream.
- Strong analytical skills, with ability to interpret data/trends and make data-driven decisions.
- Attention to detail and high level of accuracy.
- Good communication and interpersonal skills, to coordinate with various teams.
- Problem solving skills; ability to perform root cause analysis.
- Organizational skills; ability to handle multiple tasks, set priorities, meet deadlines.
- Knowledge of quality standards and regulations relevant to the industry.
- Familiarity with quality tools/methodologies (e.g. Six Sigma, Statistical Process Control, etc.).
- Computer skills: MS Office (especially Excel), data reporting tools, etc.
- Bachelor’s degree in Engineering, Science, Quality, or a related discipline.
- Proven experience (5-7 years or more) in quality assurance/control in a similar industry.
- Exposure to audits, regulatory requirements, supplier evaluation.
- Certifications in quality systems or practices (optional but preferred).