About the role
Job Title:
ECOM-KAM
Job Details:
Job Name: ECOM-KAM-Retail and Institutional
Business Unit (PA): Ecommerce Retail
Team: Sub team in Pan India
Reports to (job): Cluster Head
Location of role: Pan India
Job Function: Sales
Role Type: Individual Contributor
No of direct reportees: Nil
Travel Required: Extensive
Job Band Range: E1 – E3
JD Created/Updated date: 30-11-2023
Version No: 2.0
Job Purpose:
To achieve business numbers as defined by supervisor & adhere to directions in line with the bank's objectives.
Job Responsibilities:
New Relationship: Bring in NTB MEs & manage existing portfolio MEs to increase wallet share; achieve channel objectives (ARN, DBA, Integration, Activation, Volume, OBOS & Cross sell).
Portfolio and Relationship Management: Ensure maximum share of volumes for the bank, increase portfolio volume & float from Merchants, and retain merchants.
Business Compliance: Manage risk & compliance team, adhere to compliances for ME requirements, and train merchant staff on digital initiatives.
Channel Management: Manage & engage Branch banking channels, offer digital solutions to existing CA customers to drive CASA float & volumes, introduce products to branch staff, and manage customer escalations.
Educational Qualifications:
Graduation in Engineering or Computer Science.
Post-graduation in Marketing (MBA).
Qualifications in project management related assignments.
Key Skills:
High confidence level, ability to manage channel within the bank.
Excellent Oral & Written communication.
Willingness to do end-to-end sales.
Ability to make cold calls & engage in pre-fixed appointments.
Good planner & organized working method.
Flair to develop interpersonal skills.
Multi-tasking with clarity of prioritization.
Sound logical, reasoning & analytical abilities.
Ability to Travel to upcountry locations.
Working understanding of MS Office.
Experience Required:
Minimum 3 to 6 years of Sales – Direct and Portfolio management.
Exposure to direct selling, sales in corporates or concept selling.
Managing Relation across senior levels of the Organization.
Understanding of MS office and systems is a must.
Exposure in project / Category / product management.
Exposure to manage multiple teams across different functions.
Major Stakeholders:
Customers
Branch Banking Team
Operations
Risk Team
Product Team