Ecommerce Team Lead

 Ecommerce Team Lead position

Key requirements:

• Team Leadership: 4+ years of experience managing 10–15+ associates in a target-driven operations environment.
  
• Domain Expertise: Strong hands-on experience with catalog management, product listings, taxonomy, and platforms like Shopify, BigCommerce, or Amazon.
  
• Data & RCA: Advanced Excel/Google Sheets skills with direct experience in Root Cause Analysis (RCA) and operational reporting.
  
• Client Management: Confident verbal and written communication for client calls and escalation handling.
  
• SEO & Marketplace management: Candidate must know about complete SEO and Marketplace operations to understand the client needs.
  
• Catalogue and Inventory Management: Important to know about Catalogue and Inventory to support team mates on the required work. 
  
• Business ethics: Candidate must know business ethics as they are handling client directly and understanding the work.