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Tata Consultancy Services

Posted 25 Aug 2026

End-User Solution Architect

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Team
IT INFRASTRUCTURE SERVICES
Posted
25 Aug 2026

About the role

Role: Solution Architect – Service Delivery & End User Computing (Presales)

Exp: 8-15 yrs

Location: PAN India

Job Description:

Key Responsibilities

·Own end-to-end solutioning for RFP/RFI responses, including requirement analysis, solution design, costing, and presentations.

·Develop high-quality proposals and presentations articulating technical architecture, delivery models, and value propositions.

·Conduct proof-of-concept (PoC) and demos for proposed solutions.

·Design EUC and Service Desk architectures, including Virtual Desktop Infrastructure (VDI), collaboration tools, and endpoint management.

·Integrate cloud-first strategies, automation, and AI-driven service desk capabilities for enhanced user experience.

·Interface with CXOs and senior stakeholders during presales discussions to understand business challenges and craft tailored solutions.

·  & nbsp;    Act as a trusted advisor, ensuring alignment between technical solutions and business objectives.

·Work closely with sales, delivery, pricing, and technology teams to ensure feasibility and competitiveness of solutions.

·Collaborate with internal teams, partners, and vendors for technology integration and effort estimation.

·Stay abreast of industry trends in Digital Workplace, EUC, and Service Desk technologies.

·Incorporate best practices and innovations into solution designs.

Required Skills & Expertise

·Experience: 5-15 years in IT Infrastructure Services, with strong exposure to Digital Workplace and EUC solutions.

·Proven track record in presales solutioning, including RFP/RFI responses and proposal creation.


Qualifications: BACHELOR OF COMPUTER APPLICATION, BACHELOR OF COMPUTER SCIENCE, BACHELOR OF ENGINEERING

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