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EXL Talent Acquisition Team

Posted 13 Oct 2026

Engagement Manager

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Workplace
Hybrid
Posted
13 Oct 2026

About the role

Ideal Profile:

  • 8-10 years of experience in Banking, Credit Union, or Financial Services analytics, marketing, or consulting.
  • Strong business and domain expertise across lending, deposits, customer acquisition, portfolio growth, campaign strategy, or financial services operations.
  • Proven experience leading analytics, consulting, or strategy teams and managing large cross-functional teams.
  • Demonstrated success in client relationship management, stakeholder communication, and executive-level engagement.
  • Strong delivery management capabilities with ownership of project execution, resource planning, risk management, and quality assurance.
  • Ability to translate business challenges into actionable analytics, marketing, or growth strategies while driving measurable outcomes.
  • Experience working with global clients and managing distributed teams with regular overlap across U.S. time zones, particularly PST.
  • Strong people leadership skills with experience in coaching, talent development, hiring, and team growth.
Responsibilities

Key Responsibilities:

  • Serve as a trusted advisor to clients, providing strategic guidance on business growth, customer engagement, and analytics-driven decision making.
  • Lead end-to-end delivery of complex analytics and consulting engagements while ensuring alignment with client objectives.
  • Manage and mentor teams, fostering a culture of accountability, collaboration, and continuous improvement.
  • Drive stakeholder communication across client, business, analytics, technology, and operations teams.
  • Identify opportunities for process optimization, automation, and innovation to improve business outcomes and delivery efficiency.
  • Support business development initiatives, solutioning, and growth opportunities within existing client relationships.
Qualifications

Master's in any stream 8+ years

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