About the role
Responsibilities :
•Responsibility for resolution of critical field issues across vehicle Electrical systems. •Co-ordinate with Dealer-TEKline-PVT for investigation of the concerns & providing Quick + Precise solution. •Co-ordinate & Mobilise suppliers if required for Investigation / solution •Validation of the solution •Validate effectiveness of solutions. •Functional System expertise •Collaboration with COEs and EL. •Develop and monitor corrective action plans. •Prevent recurrence through design, process, or system improvements. •Lessons Learnt deployment for the concerns. •Technical Capability Building lessons to be deployed for TEKline / Dealership •BenchmarkingKRA:
•Resolution Time •First Time Right – •Effectiveness of action plan •No reopen concerns (No post cut off failure incidence) •RPT & USV reductionReduction as per targets
Experience3-5 yrs
Industry PreferredAutomotive
Qualifications B.E. / B.Tech Our commitment to Diversity, Equity, and Inclusion At Mahindra and Mahindra Limited, we believe that diversity drives innovation, and inclusion is at the heart of everything we do. We are committed to cultivating a workplace where every individual feels valued, respected, and empowered to thrive.We are proud to be an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to age, caste, race, religion, color, ethnic origin, gender identity, nationality, physical or mental disability, medical condition, sexual orientation, educational background, marital or domestic partnership status, pregnancy or childbirth, veteran status, citizenship status, ancestry, financial status, or any other personal characteristic protected by applicable law.
We actively encourage candidates from all backgrounds to apply and bring their unique perspectives to our teams. We are committed to ensuring an accessible and inclusive experience for all applicants.
Together, we rise by embracing differences and building a future that reflects the communities we serve.