About the role
- Manage and monitor cloud infrastructure, applications, and platform services to ensure high availability and performance
- Implement incident management, root cause analysis (RCA), and problem resolution
- Ensure uptime, reliability, and performance using SRE practices (SLI/SLO/SLA)
- Handle on-call support and production issues
- Operate and maintain cloud environments (dev/test/stage/prod)
- Manage subscriptions/accounts, RBAC, IAM roles, and access controls
- Maintain network configurations, VMs, containers, storage, and platform services
- Support deployment pipelines and environment provisioning
- Develop and maintain Infrastructure-as-Code (Terraform/Bicep/CloudFormation)
- Automate deployment, scaling, patching, and configuration management
- Support CI/CD pipelines and ensure smooth release management
- Implement auto-scaling and self-healing mechanisms
- Implement and manage monitoring tools, alerts, dashboards, and logging frameworks
- Ensure proactive detection of issues using metrics, logs, and traces
- Optimize system performance and reduce downtime
- Enforce security best practices (IAM, encryption, network security)
- Ensure compliance with organizational policies and regulatory requirements
- Implement backup, disaster recovery (DR), and business continuity (BCP)
- Monitor cost usage, tagging, and budget controls
- Support cloud migration activities (rehost, replatform) from an operations perspective
- Validate deployment readiness, rollback strategies, and runbooks
- Ensure smooth transition to production and post-go-live support
- Work closely with DevOps, Developers, Architects, and Security teams
- Improve operational efficiency through automation and optimization
- Document runbooks, SOPs, and operational procedures
- 5–10 years in Cloud Operations / DevOps / SRE roles
- Hands-on experience with Azure / AWS / GCP cloud platforms
- Strong knowledge of:
- Infrastructure-as-Code (Terraform/Bicep/CloudFormation)
- CI/CD tools (Azure DevOps, Jenkins, GitHub Actions)
- Monitoring tools (CloudWatch, Azure Monitor, Prometheus, Grafana)
- Experience with:
- Containers (Docker, Kubernetes)
- Networking, IAM, and security best practices
- Familiarity with incident management, DR/BCP, and cost optimization