Engineering Delivery Manager

What is the role about?  

The Engineering Delivery Manager (EDM) is a technical delivery leadership role within a Business  Unit (Cloud, Data, or AI/GenAI/ML). The EDM owns end-to-end engineering delivery for a portfolio  of assigned projects within that BU, ensuring technical delivery excellence, project management  and client satisfaction. The EDM will need to operate with a strong combination of engineering  and delivery mindset driving solution quality, team capability, technical governance and project  profitability. 

What you will do 

As an Engineering Delivery Manager, you will be responsible for the following: Engineering Delivery & Project Oversight 

• Own end-to-end delivery of multiple concurrent projects within the Business Unit, ensuring  technical quality, timelines, scope, and budget adherence. 

• Define and enforce engineering delivery standards, best practices, and internal quality gates  across all BU projects. 

• Drive structured project planning including milestone definition, sprint cadences,  dependency mapping, and release planning.

Technical Leadership & Solutioning 

• Provide hands-on guidance on architecture, engineering decisions, and problem resolution. • Drive design and code reviews, technical spike evaluations, and proof-of-concept initiatives  where needed. 

• Champion engineering excellence — CI/CD practices, automated testing, DevSecOps, and  platform reliability within all BU projects. 

• Serve as an escalation point for technical blockers and engineering challenges across BU  projects. 

Pre-Sales & Solution Engineering Support 

• Partner actively with the Pre-Sales teams in contributing towards technical solutioning for  new opportunities within the BU's domain. 

• Contribute to the creation of technical proposals, solution architecture documents, effort  estimates, and BOM/BOQ for RFPs and RFIs. 

• Participate in technical discussions and solution presentations with prospective clients,  articulating engineering approach and delivery methodology. 

• Contribute to reusable solution accelerators, reference architectures, and delivery  playbooks that strengthen ShellKode's pre-sales assets. 

• Provide domain-specific inputs to the BU Head and Client Delivery Director on capability  gaps vs. pipeline demand. 

Resource & Capacity Management 

• Manage the engineering talent pool within the BU — allocation, utilization tracking, bench  management, and skills inventory. 

• Work with the BU Head to plan hiring, up-skilling, and certification roadmaps aligned to the  BU's delivery pipeline and technology roadmap. 

• Ensure optimal resource deployment across BU projects, balancing load and mitigating  single points of failure. 

• Mentor and develop project leads, tech leads, and senior engineers within the BU. 

Risk & Issue Management 

• Proactively identify, assess, and communicate technical and delivery risks across all BU  projects throughout the project lifecycle. 

• Develop and drive mitigation and contingency plans for delivery risks, technical debt, and  engineering bottlenecks.

• Provide regular delivery status reports to the BU Head covering project health, risks,  resource utilization, and financial status. 

• Participate in cross-functional governance forums with the Client Delivery Director to ensure  BU delivery aligns with broader organizational commitments. 

• Maintain delivery documentation standards: project plans, RAID logs, release notes, and  retrospective action items. 

• Coordinate with Client Delivery Managers on projects that span multiple BUs, providing  engineering context and technical inputs as needed. 

Financial Management 

• Track and manage project financials within the BU including budget utilization, effort actuals  vs. estimates, and cost optimization. 

• Ensure timely project milestone sign-offs and handoffs that support accurate invoicing and  revenue recognition. 

• Identify opportunities to improve delivery efficiency and reduce cost-to-deliver within the  BU. 

Technical Delivery Experience 

• Minimum 10 years of experience in the software/technology services industry. • Minimum 4 years in a hands-on technical delivery AND engineering leadership role within  Cloud, Data, or AI/ML domains. 

• Proven track record of simultaneously managing multiple complex engineering projects  within a single technology domain/BU. 

• Experience of managing technical leads and project managers in driving project outcomes 

• Hands-on experience in at least one of the following domains: 

◦ Cloud Engineering: AWS / Azure / GCP architecture, cloud-native development,  infrastructure-as-code, FinOps 

◦ Data Engineering: Data platforms, migrations, lakehouses, pipelines, dbt, streaming  architectures 

◦ AI / GenAI / ML: Agentic AI, LLMs, RAG pipelines, ML Ops, model evaluation, AI platform  engineering 

• Sound understanding of DevSecOps, CI/CD toolchains, containerization  (Docker/Kubernetes), and modern SDLC practices

• Experience contributing to or leading technical proposals, RFP responses, and solution  architecture for client pursuits. 

• Ability to size and estimate complex engineering engagements — effort, timelines, team  structure, and risk. 

• Comfortable presenting technical solutions to internal stakeholders and, when needed, to  prospective clients alongside the sales team. 

• Proven expertise in Waterfall, Iterative-Waterfall, Agile, Scrum, or Kanban delivery  methodologies; experience with tools like Jira, Azure DevOps, or similar. • Strong command of delivery metrics, KPIs, and data-driven project management. • Demonstrated ability to manage resources, budgets, and delivery risk across a portfolio of  projects. 

• Ability to lead, coach, and grow technical teams — including tech leads, architects, and  senior engineers — within a fast-paced delivery environment. 

• Strong influencing and conflict-resolution skills, particularly in a matrixed reporting  structure. 

• Experience working closely with BU leadership to align engineering capacity with business  goals. 

• Strong written and verbal communication skills, with the ability to translate complex  technical matters into business-clear language for leadership. 

• Comfortable driving internal delivery governance reviews with the BU Head and participating  in executive reviews with the Client Delivery Director. 

• Experience coordinating with CDMs, Sales, and Pre-Sales teams on cross-functional  deliverables. 

• Must be willing to work full-time out of the ShellKode Bangalore office for the first 3 months. • Willingness to travel to client sites or other ShellKode offices as needed for pre-sales,  delivery reviews, or team engagements. 

• Relevant certifications in the BU domain are strongly preferred (e.g., AWS/Azure/GCP  Professional, Databricks, Google Cloud Data, GCP ML/AI, CKA). 

• PMP, PMI-ACP, or equivalent delivery management certification is a plus.