About the role
Job Title: Entra ID Customer Engineer
Location: Bangalore/Hyderabad
Roles and Responsibilities:-
As a Customer Engineer, you will collaborate directly with customer teams to provide expert advisory services across a range of technologies. By leveraging structured intellectual property (MIP) engagements, you will establish trusted advisor relationships and guide customers towards achieving a healthy and secure state.
Qualifications & Required Skills-
15+ years of overall IT experience with significant experience in SharePoint and Microsoft technologies. • Strong hands-on and architectural experience with SharePoint Online and SharePoint On-Premises. • Proven experience designing and implementing enterprise-scale SharePoint solutions.This role requires deep knowledge (300 – 400 level) in the following technology areas:
Entra ID - Role Base Access Control (RBAC), Account Management (User Accounts, Service Principals), Group Management, Entra ID Enterprise Application Management, Authentication Models (Cloud Auth (PTA/PHS), Federation, Protocols – Oauth, SAML, ODIC, Kerberos, FIDO2 \ Passkeys), Device Management (Hybrid Join, AADJ), Account Synchronization (Entra ID Connect, Entra Cloud Sync), Azure P1/P2 Features (Conditional Access – MFA, Risk based policies, Reporting, Troubleshooting, Self-service Password Reset (SSPR), Entra Password Protection - Policy configuration, Integration with Active Directory, Entra ID Governance - Privileged Identity Management, Periodic Reviews, Self-Service Access Reviews, Compliance audits), Entra ID Protection, Management - Microsoft Graph API foundational knowledge
Good to have Skills-
- ADFS
- Active Directory Certification Services
- Azure services - Azure Monitor, Azure Sentinel
- Defender for Endpoint
Relevant Certifications
Microsoft Certified: Identity and Access Administrator Associate or equivalent
Microsoft Certified: Cybersecurity Architect Expert or equivalent
Microsoft Certified Trainer or equivalent
Certified Information Systems Security Practitioner (CISSP) or equivalent
ABOUT SONATA SOFTWARE
Sonata Software is an AI-first modernization engineering company that helps enterprises transform legacy systems into intelligent, scalable business platforms. Powered by its Platformation™ framework and platform, Sonata delivers AI-led modernization across cloud, data, AI, Dynamics, test automation, and managed services. Headquartered in Bengaluru, India, Sonata has more than $1.2 billion in revenue and 6,400+ AI engineers supporting global delivery across regions including the US, UK, India, Malaysia, Mexico, Australia, DACH, and the Nordics. With deep partnerships across Microsoft, AWS, Salesforce, and Snowflake, Sonata helps Fortune 500 enterprises accelerate innovation, improve efficiency, and drive sustainable growth.
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