About the role
The candidate will have responsibilities across the following functions:
Administrative and Executive Support:
- Manage calendar, schedule appointments, travel plans, and itineraries.
- Compile and review reports before final submission.
- Draft and respond to business correspondence.
- Maintain and organise documents, records, and confidential files.
Coordination and Communication:
- Act as the first point of contact between the Director and internal & external stakeholders.
- Facilitate communication and follow-ups as per timelines.
- Coordinate meetings, site reviews, visits, and video conferences; prepare agenda and minutes of meetings (MoM) with actionable follow-ups.
Confidentiality and Governance:
- Handle highly confidential information with utmost discretion.
- Support the Director in policy drafting, governance updates, board documentation and internal communication protocols.
Requirements:
- Strong communication and drafting skills (English & Hindi mandatory; local language preferred).
- High degree of professionalism, integrity and organisational discipline.
- Proficiency in MS Office (Word, Excel, PowerPoint) and virtual meeting platforms.
- Ability to manage pressure, deadlines, and multi-layered coordination.
- Excellent analytical ability; attention to detail in documentation and reporting.
Education and Experience:
- Graduate / Post Graduate in any stream; MBA/Diploma in Business Management from a reputed institute is preferred/Senior position in customer service industry/banks.
- 2 years of relevant experience. Additional Requirements.
- Ability to work extended hours based on required work demands.
- Strong stakeholder management, diplomacy and confidentiality handling.