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ixigo

Posted 26 Oct 2026

Executive - Customer Experience

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Employment
Full time
Workplace
Remote
Posted
26 Oct 2026

About the role

Job Description
  • This is a fully remote opportunity with 6 working days
  • Candidate can be based anywhere in India
  • Candidates should be flexible working in rotational shifts.
  • Candidates will be a part of a 2-week training program where our trainers will help you understand the nuances of the Hotels booking ecosystem and help you familiarize with the travel booking space. 
  • This will be followed by an assessment wherein you will be tested on your knowledge, skills & ability to perform the job responsibilities.
  • After successful completion of training and assessment, you will be absorbed on the payroll of Aasaan Jobs.
Qualifications
  • Graduation is mandatory
  • Freshers are not eligible to apply
  • Minimum 6 months of experience in Calling and Backend operations
  • Knowledge of the travel industry is required
  • Candidates with a travel background will be preferred
  • Must have access to a laptop and a stable Wi-Fi connection
Additional Information

Responsible for safeguarding sensitive company data against unauthorized access, use, or disclosure, and for reporting any suspected security incidents in line with the organization's ISMS (Information Security Management System) policies and procedures.

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