About the role
We are looking for a proactive, detail-oriented professional to support import and export operations, customs clearance, SAP transactions, and supplier coordination activities. The role involves working closely with internal and external stakeholders, including Customs House Agents (CHA), freight forwarders, suppliers, warehouse teams and other departments, to ensure timely, efficient and compliant operations.
Responsibilities- Import Documentation: Handle air and sea import documentation, ensuring accuracy, compliance and thorough verification of shipping documents, customs checklists and quality certificates.
- Shipment Coordination: Coordinate with suppliers, shippers, freight forwarders and CHA for shipment tracking, timely customs clearance and delivery. Keep internal stakeholders updated.
- Customs & ICEGATE: Process customs duty payments at ICEGATE, reconcile ICEGATE wallet transactions. Assist with documentation and correspondence related to customs disputes cases.
- Export & Re-import: Support spare parts exports, repair-and-return shipments, documentation and maintenance of re-import tracking records.
- Spare Parts Imports: Verify importability, coordinate weekly ordering and priority clearances, maintain GST records and monitor shipment volumes.
- Create inbound shipments, inbound deliveries, OEM purchase orders and folder creation in YIHC; manage complaints in SAP/ASSM.
- Master Data Management: Maintain HSN, Control Code, COO and SNP in SAP, create/update purchasing info records and Ship-to parties.
- Process CHA/vendor invoices, coordinate payments and reconciliations
- Maintain shipment records, trackers, reports and digital documentation
- Vendor & Financial Coordination: Process CHA invoices as per POT guidelines, coordinate vendor payments and reconciliations, manage shipping-line security deposits/refunds and prepare quarterly provisions.
- Taxation Support: Provide Bill of Entry (BOE), Goods Receipt Note (GRN) and related import details to the Taxation team.
- Handle demo sales orders for Durami/retrofit panels and process demo return orders with CCC and warehouse teams.
- Coordinate vendor payments for installation and turnkey activities.
- Maintain demo/asset inventory records and support periodic verification.
- Process sales orders for retrofit panels.
- Graduate in Commerce, Supply Chain, Logistics or a related discipline.
- Minimum 2–3 years of experience in imports, customs clearance or logistics.
- Knowledge of customs procedures, ICEGATE, GST and import documentation.
- SAP ERP experience and MS Excel proficiency preferred.
- Good communication, coordination and follow-up skills.
- Proactive, detail-oriented and able to manage multiple priorities and deadlines.
- A collaborative, ownership-driven team player with a problem-solving approach and the ability to coordinate effectively with internal and external stakeholders.