About the role
1. Should great the patient. Speak to patients politely with smiling face. Handling irritated patients and resolving their grievances and escalates to higher levels if & when necessary. To guide them to concern departments.
2. Will handle the ER desk including Tele phonic calls, Bill generation ( new registration, Investigations, procedures and review bills), Handling the cash.
3. Should be attentive during answering calls. Give accurate and proper information as per their