About the role
Job Title: Executive – Production Tracking Location : Goregaon, Mumbai Department: Production Role Purpose: The Executive – Production Tracking will be responsible for monitoring and tracking jewelry orders throughout the manufacturing process, ensuring timely movement across production stages, maintaining accurate ERP records, identifying production bottlenecks, and coordinating with cross-functional teams to support on-time customer deliveries. Key Responsibilities: Track production orders through all manufacturing stages. Monitor WIP and identify ageing or delayed orders. Coordinate daily with Production, Planning, Merchandising, QA, Stores, and Dispatch teams. Update production status accurately in SAP/ERP. Prepare daily production, WIP, pending order, and delay reports. Escalate production delays, material shortages, and quality holds. Support production planning by providing real-time order status. Ensure adherence to production schedules and delivery commitments. Maintain accurate production documentation and MIS reports. Qualifications & Experience: Graduate in any discipline (preferred: Operations, Production, or Supply Chain). 2–5 years of experience in production tracking, production coordination, or planning. Experience in the diamond/gold jewelery manufacturing industry is highly preferred. Skills Required: Jewellery production process knowledge Production tracking & WIP monitoring SAP/ERP proficiency Advanced MS Excel (Pivot Tables, VLOOKUP/XLOOKUP, IF functions) MIS reporting Strong coordination and follow-up skills Analytical thinking and attention to detail Excellent communication and time management