About the role
1. Spare Part Opration
· Ensure the spare part receive & issuance as per procedure followed by store team.
· Ensure the part availability at branch & SF for revenue & part pending
· Warehouse inventory & accuracy
· Ensure part liquidate before End of life (SNO)
· SRN process & SOP adherence
· Franchisee wise part call review with ASM/BSM
· MSL at Branch/Service franchisee
· SF Inventory audit on periodic basis
· Training to warehouse team on 5S/SAP/CRM & different kind of report.
· Coordination with planning team for MSL/ part pending.
· Coordination with technical/R&D team for BOM correction & alternate solution
· New model spare part availability at branch
· Monthly report on stock cont./charge back/SNO/Defective part
· Monitoring of FG stock defective Random checking of Bin location
· Random checking of stock weekly/monthly/quarterly/yearly for all the branch
· Monitoring of order vs dispatch & tracing of timely delivery at SF.
· Monitoring of SIT
· Monitoring of part pending till closer
· Monthly review with 3rd party logistics partner
· Immediate feedback, if particular part failure rate increase (Prepare quality report and take up with quality/R&D till closure)
· Ensure that you & your team meet the defined KPI parameters
· Ensure that you analyze the KPI report& take corrective actions in coordination with service Manager
Diploma/Degree in Mechanical or supply chain
· Strong leadership capabilities and be able to motivate and lead teams
· Should be creative, innovative and an achiever with positive attitude
Ability to adapt to changes and working in competitive environment