About the role
Job Title: Export Sales Manager
Department: International Sales / Business Development
Location:Kolkata
Employment Type: Full-time
Role & responsibilities:
Develop and implement export sales strategies to achieve revenue and market expansion goals
Identify and develop new international markets, distributors, agents, and key customers
Manage and grow relationships with existing overseas clients and channel partners
Negotiate pricing, contracts, payment terms, and delivery schedules with international customers
Coordinate with logistics, finance, and operations teams to ensure timely order fulfillment
Ensure compliance with international trade regulations, export documentation, and customs requirements
Monitor global market trends, competitor activity, and customer needs
Prepare sales forecasts, budgets, and regular performance reports for management
Represent the company at international trade fairs, exhibitions, and customer meetings
Handle customer inquiries, complaints, and after-sales support for export accounts
Key Performance Indicators (KPIs):
Export sales revenue and profitability
Market expansion and new customer acquisition
Distributor performance and retention
Order fulfillment accuracy and timeliness
Customer satisfaction and repeat business
Requirements
Qualifications & Experience:
Bachelors degree in Business, International Trade, Marketing, or a related field
3-8 years of experience in export sales or international business development
Strong understanding of international trade regulations, Incoterms, and export documentation
Experience working with distributors, agents, and international customers
Excellent Communication