About the role
Key Responsibilities:
- Visit customers at their locations to collect payments, negotiate settlements, and resolve disputes.
- Collect payments from customers, issue receipts, and update payment records.
- Build and maintain relationships with customers, understand their concerns, and provide solutions.
- Maintain accurate records of customer interactions, payments, and other relevant information.
- Ensure compliance with company policies, regulatory requirements, and industry standards.
- Submit regular reports on collection activities, customer interactions, and payment recoveries.
Requirements:
- Graduate degree in any discipline.
- 2-4 years of Filed Collection experience in commercial vehicle loan collection or auto loan collection.
- Excellent communication and negotiation skills.
- Ability to work independently and as part of a team.
- Ability to travel extensively and work in different environments.
Location:
- Hyderabad
- Kamrup(Assam)
- Mumbai
- Coimbatore
- Chennai