About the role
- Run a consistent operating rhythm for all regions: monthly reviews, dashboards, process standards and service levels.
- Ensure HR and Administration processes designed by the COE are executed the same way in every region, with local responsiveness.
- Be the escalation point for regional issues and resolve routine escalations without CPO involvement.
- Partner regional and cluster business heads and SCM, Operations and Sales leaders on workforce plans, organisation changes, productivity and talent risks.
- Translate business priorities into regional people plans and track them to closure.
- Work with Talent Acquisition on the regional hiring demand plan, onboarding quality and offer-to-join conversion.
- Drive employee connect and retention actions; act early on attrition and early-tenure exits.
- Deploy the performance and talent cycle in the regions on time, with quality conversations and calibrated outcomes.
- Ensure fair, timely handling of grievances and disciplinary cases in line with VISL policy and the Code of Conduct.
- Ensure statutory and policy compliance at regional sites, with the COE compliance stream.
- Lead, coach and develop the Regional HR team; set priorities and clear accountability.
- Build bench strength and succession for regional HR roles.
- Lead on-ground people integration for Purva, Midex and future acquisitions with the COE.
- Drive adoption of new HR processes in the regions and feed back what works and what does not.
- Regional process service levels and compliance adherence
- Time-to-fill and offer-to-join ratio for regional roles (with TA)
- Early-tenure attrition (first 90 / 180 days) and regretted attrition
- Performance cycle completed on time across regions
- Grievance and disciplinary case closure turnaround
- Regional engagement scores (e.g. GPTW Trust Index) and action-plan closure
- Regional HR team capability and succession coverage
- Chief People Officer
- Head – COE and COE stream leads
- Corporate HR / Talent Acquisition
- Head – Administration
- Regional and cluster business heads; SCM, Operations and Sales leaders
- Finance and Payroll
- Recruitment and staffing partners
- Labour-law and compliance consultants
- Statutory authorities, through the compliance stream
- Sets regional HR priorities and allocates Regional HR capacity
- Resolves routine regional escalations
- Recommends regional hiring, organisation and people decisions to the CPO
- Exact financial and people authority to be confirmed against VISL’s Delegation of Authority
- Multi-state employee relations and labour-law practice
- Regional HR operating models and service governance
- HR analytics and HRMS use (Keka or similar)
- Acquisition integration experience is an advantage