About the role
Roles & Responsibilities
- Install, configure, and maintain IT hardware and infrastructure systems
- Provide on-site technical support at customer locations
- Troubleshoot desktops, servers, network devices, printers, and peripherals
- Install and configure operating systems, software, and applications
- Diagnose and resolve hardware and networking issues
- Perform preventive maintenance and system health checks
- Configure and troubleshoot LAN, WAN, Wi-Fi, switches, and routers
- Coordinate with vendors and internal technical teams for escalated issues
- Maintain service reports, installation records, and customer documentation
- Respond to customer service calls and ensure timely issue resolution
- Support AMC / service contracts and maintain customer relationships
- Travel to client sites as required
Requirements✔ IT Hardware Installation & Troubleshooting
✔ Desktop / Laptop / Server Support
✔ Networking – LAN, WAN, Wi-Fi
✔ Switches & Routers
✔ Windows OS & Software Installation
✔ TCP/IP, DNS, DHCP – Basic Knowledge
✔ Hardware & Peripheral Troubleshooting
✔ Preventive Maintenance
✔ CCTV / Firewall / Backup – Added Advantage
✔ IT Infrastructure Support
✔ Customer Service & Technical Communication
✔ Strong Problem-Solving Skills
Benefits✨ Attractive salary + performance incentives
✨ Field exposure to diverse IT infrastructure projects
✨ Hands-on experience with networking and enterprise IT systems
✨ Technical training and skill development
✨ Career growth in IT Infrastructure & System Integration
✨ Opportunity to work with reputed corporate clients
✨ Travel allowance / reimbursement as per company policy
? Keywords
Field Service Engineer, Field System Service Engineer, Field Support Engineer, IT Support Engineer, System Engineer, System Support Engineer, IT Infrastructure Engineer, Technical Support Engineer, Hardware Engineer, Network Support Engineer, Desktop Support Engineer, IT Hardware, Networking, LAN, WAN, Wi-Fi, Router, Switch, Server Support, Windows Server, Hardware Troubleshooting, Network Troubleshooting, AMC Support, On-Site Support, System Integration, IT Infrastructure Services.