About the role
- 2-4 years of experience in Accounts Receivable / Collections (Credit Control).
- Bachelor’s degree in commerce/ accounting or equivalent with a sound understanding of accounting principles.
- Good understanding of the Order-to-Cash (O2C) process and collection activities.
- Experience managing 90-100 customer accounts with high-value portfolios and aged debt.
- Hands-on experience in collections, dispute management, cash application, cash posting, customer invoicing portals, billing, and revenue processes.
- Knowledge of common dispute drivers, including PO, delivery, service, pricing, invoicing, portal, and payment-term-related issues.
- Basic understanding of Purchase Orders (POs) and Sales Orders (SOs).
- Experience working with invoicing platforms such as Tungsten, Ariba, and Coupa.
- Exposure to UK customers/businesses preferred.
- Support month-end activities, including cash posting and cash application, as required.
- Knowledge of collections across all aging buckets, from current to 365+ days overdue, with the ability to address aged debt issues.
- Proficient in MS Excel (VLOOKUPs, Pivot Tables) and working knowledge of Oracle ERP.
What You Can Expect From Us We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off. And we don't just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process — please let your recruiter know what adjustments would help. India Benefits- Healthcare & Family Cover: Group Medical Insurance of INR 500,000 for employees and dependents, plus dental and vision cover up to INR 5,000.
- Protection: Group Term Life Insurance and Group Personal Accident cover with benefit levels linked to employee grade, including disability benefits
- Retirement & Wellbeing: Provident Fund, Gratuity, National Pension Scheme access, Indian Health Organisation membership, and confidential employee assistance support.
- Lifestyle & Flexibility: Office commute support, internet allowance of INR 2,000 per month for blended working, work-from-home kit support, subsidised food, and wellbeing resources.
- Recognition & Extras: Long service awards, Talent Scout referral programme, and family milestone support.
- Time Off & Family Leave: 25 days holiday plus 10 public holidays, paid maternity, paternity and adoption leave, and a day off for your birthday.Demonstrates ownership, accountability, and a strong individual contributor mindset.