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Ujjivan Small Finance Bank Limited

Posted 8 Jun 2026

Financial Analyst

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Employment
Full time
Team
NORTH FA
Posted
8 Jun 2026

About the role

  1. POSITION DESCRIPTION

JOB TITLE

Financial Analyst

GRADE

M

DEPARTMENT

Human Resources

LOCATION

RO

SUB-DEPARTMENT

Control

TYPE OF POSITION

Full-time

REPORTS TO

REC Head

REPORTING INTO

NA

  1. ROLE PURPOSE & OBJECTIVE

  • Regional Budgeting & Forecasting:

  • Business Budgeting

  • Expense Budgeting

  • Tracking of Performance against budget in each product line and business line

  • Overall business analysis:

  • Sales

  • Profit Line

  • Growth line

  • Performance Analysis

  • Efficiency Parameter- Form Flow, TAT, Productivity

  • Evaluating each Bank Outlet Performance

  • Regular Reviews with HO post regional review

  • Financial Review

  • Profitability Analysis

  • Each Product Line Analysis,

  • Each Business Line Analysis

  • Region Analysis

  • Monitoring of Audit Score and its resolution in the region

  • Customer Satisfaction Score and ways to improve the customer satisfaction quotient

  • New Initiative implementation and monitoring

  • Publishing Monthly performance report to the Leadership team

  • Facilitating Regulators and Investors Visits/Industry Partners –

  • Support in study

  • Assessment or Evaluation

  • R&R for the region

  • Branch score card and its performance

  • Cost expenditure analysis

  • Department wise productivity analysis and keeping regional stats updated

  • Product improvement: Connect with each Product and aware their improvement plan. Remedial plan of action for laggard products.

  1. SIZE OF THE ROLE

FINANCIAL SIZE

NON-FINANCIAL SIZE

  • NA

  • NA

  1. KEY DUTIES & RESPONSIBILITIES OF THE ROLE

Business/ Financials

  • Industry Analysis and Competitor Study: Conducting a competitor study and industry analysis in partnership with sales and marketing team. Tracking the competitor closely and proposing key take away for Ujjivan.

  • Business Planning and Budgeting: Preparing the long-term business plans, business strategy, yearly business budget & forecasts in collaboration with the Business teams.

  • Tracking of Business & Revenues: Publishing and analyzing relevant dashboards highlighting the performance of the business against the target/budget. Analyzing the performance of the different business units and highlighting the performers and non-performers. Assist business leaders in developing an action plan for the non-performers. Track revenues.

  • Branch Profitability: Publish to regional leadership team the analysis on profitable/non-profitable verticals, branches etc.

Customer (Both Internal & External)

  • In coordination with SQ, analyze on the top customer complaints & come up with POA for concerned dept/ cluster/ state

  • Guide Operations, IT, Business teams for any needful actions to be undertaken pursuant to any new requirements / changes in existing requirements per law

  • Analyze on customer satisfaction: Publish dashboard on key customer service indicators like TAT, FTNR, Error rate etc.

  • Internal Process

  • Exit clearance : Exit clearance of the exited employees through HR sathi

Internal Process

  • Process Improvement: Understanding the current processes followed by the bank and suggest improvement to develop efficiency. Also developing and reviewing new business processes as per the strategic goals of Ujjivan.

  • Cost Management and Cost Control: Tracking the costs of various verticals against budget and performing the variance analysis. Also suggesting alternatives to optimize the costs incurred to improve profitability.

  • Audit: Highlight on the defaulting departments with >90 days open issues in coordination with Audit.

  • Vigilance: Coordinate with vigilance & share analysis on trend of snatching/ customer fraud/ staff fraud trend & recommend suitable action in coordination with concerned stakeholders

Innovation & Learning

  • Coordinate & organize major meetings in the region- RLT, REC, state leader meeting. Publish minutes and keep track of open items

  • Analyze GPTW score in the region in coordination with the HR & help execution of POA in coordination with RHR & REC

  • Keep abreast with industry trend, highlight the key development in terms of product need or policy change

Act as SPOC for regional projects & initiatives

  1. MINIMUM REQUIREMENTS OF KNOWLEDGE & SKILLS

Educational

Qualifications

  • B. Com. or equivalent. MBA / PGDM preferred but not mandatory

Experience Range (Years and Core Experience Type)

  • 0-1 Year

Certifications

  • NA

Functional Skills

  • Strong accounting/ financial background

  • Expert in handling voluminous data & hands on experience with MS Office

Behavioral Skills

  • Adequate analytical skills

  • Keen learning ability

  • Strong verbal and written communication

  • Time Management skills

  • Crisis Management skills

  • Strong negotiation skills

Competencies

  • Planning & Organizing

  • Driving Execution

  • Collaboration

  1. KEY INTERACTIONS

INTERNAL

EXTERNAL

  • REC Head

  • Regional Managers

  • Finance and Accounts Team

  • Vendors

PREPARED BY: Rohan Shetty

DATE: 05 September 2024

REVIEWED BY: Rohan Shetty

DATE: 05 September 2024

LAST UPDATED BY: TM Team

DATE: 05 September 2024

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