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Tata Consultancy Services

Posted 25 Aug 2026

FNA Delivery-Customer Leader

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Team
BUSINESS PROCESS SERVICES
Posted
25 Aug 2026

About the role

JD CBO FAO Customer Leader / Finance Delivery Manager

·Minimum Qualifications:  CA, CA Inter, ICWA, CPA or MBA Fin with 15+ years of experience in BPS preferably with managing of real estate projects

·Ability to manage the overall relationship across all service lines (AP, AR & RTR) on a daily basis o

·Maintaining alignment of processes with Customer strategic plans

·Being responsible for ensuring stakeholder expectations are being managed effectively, reviewing needs for business requirement changes, evaluating user satisfaction and managing overall demand and consumption

·     &n bsp; Sound knowledge on outsourcing contracts

·Ability to manage and co-ordinate the performance of the obligation and acts as the primary contact for client executive management

·Able to run and maintain monthly & quarterly governance connects

·Run Operations while meeting all require SLA/KPI

·Manage transitions independently

·Driving transformation and continuous improvement of FAO processes

Resolve strategic  & operational issues

·Fair knowledge on P&L Management

·Excellent written and verbal communication skills to facilitate business partnering

·Ability to prioritize and manage multiple deadlines simultaneously

·Ability to analyze complex reports, good at MS Xls and MS PPT

·

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