About the role

· Debt Collection: Candidate should be experienced in collections of various financial products PL/ Home Loan/ Vehicle Loan/ MSME/ LAP/ Credit Cards etc. & should be capable enough to collect the overdue payments by visiting clients at the given address. · Account Management: Maintain accurate records of all collection activities and client interactions in the CRM system. · Negotiation: Negotiate payment plans and settlements that align with company policies and client capabilities. · Compliance: Ensure compliance with relevant laws and regulations regarding debt collection practices. · Customer Service: Address client inquiries and disputes professionally and effectively to foster positive relationships. Qualifications: · Graduate in any stream or a related field (preferred). · Young energetic freshers or experience in field collections (1-3 years). · Good communication and negotiation skills. · Proficiency and experience with collection software. · Ability to work independently and manage time effectively.

FOS Executive - Collections - Patna

About the role

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