About the role
JOB DESCRIPTION BASIC INFORMATION Position Title & Designation Front Office Executive JD Code SHB/IND/HOSP/001 Job Family Business Support Department Administration ROLE DETAILS To be filled up as per the requirement of the Division / unit / function / / territory Grade A3 Reporting To Head – Operations Hospitality Division Indore Unit <Indore> LOCATION DETAILS Please mention the correct office location of the Role selected above and fill in the other geographic details Base Location (City) <Indore> Country India Job-Holder Specifications QUALIFICATION Basic Qualification / Education / Vocational Training Graduate in any discpline. Advanced Qualification / Certification / Specialist Training NA EXPERIENCE Minimum Experience 1-2 years Specific / Relevant Experience NA COMPETENCIES Functional Skills and Capabilities Behavioural Excellent oral and written communication. Professional approach. Polite in speech and courteous. Adaptibility & Flexible Functional Well equipped with computers. Ability to single handedly resolve problems. Documentation on a daily basis. Should be comfortable with rotational duty Page Break Objective An enthusiast and dynamic individual with the ability to carry out multiple tasks and communicating the right information to the right person at the right time simultaneously taking ownership of daily work. Key Responsibilities 1 Hospitality Welcome visitors by greeting them in person and on telephone. Answering calls and diverting them to the respective staff when needed. Maintaining real time data of daily footfall and walk ins in MIS Keeping a check on the house keeping activities. Courrier management and distribution Maintaining cleanliness of the floor. 2 Administrative Referring to the telephone queries and routing it to the concerned employees Keeping record of daily couriers received. Maintaining spreadsheet of hospital contact data. Arranging necessery refreshments for meetings in Board Room and Meeting room as and when needed. Coordinating interviews. Assisting candidates in filling pre-interview forms. Distribution of newspapers roomwise. Maintainance of board room on daily basis. Employee Name Mr. Sourabh Rai Employee Signature Received on (Date) Version No: 001/ 2018-19