About the role
Position Overview
We are seeking a well-presented and professional Front Office Executive to manage reception and administrative operations. As the first point of contact for employees, visitors, and clients, you will play a key role in ensuring smooth day-to-day front-office operations while providing support to HR, Facilities, and Operations teams.
This role requires strong organizational skills, excellent communication, and a service-oriented attitude to maintain a welcoming and efficient workplace environment.
Key Responsibilities Front Office & Reception Management-
Manage the reception area and serve as the first point of contact for all visitors and callers.
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Greet and assist guests, ensuring a professional and courteous experience.
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Handle phone calls, emails, visitor entries, and other front-office communications efficiently.
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Coordinate meeting room schedules, conference bookings, and internal events.
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Manage courier services, incoming and outgoing mail, and maintain proper records.
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Support HR and Operations teams with administrative tasks such as documentation, event coordination, and logistics.
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Ensure the reception area and office premises are clean, organized, and welcoming at all times.
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Coordinate with housekeeping and maintenance staff to resolve issues promptly.
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Maintain inventory of front-office supplies and ensure timely replenishment.
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Maintain visitor logs, courier tracking, and other relevant administrative databases.
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Prepare and share periodic reports on front-office operations as required.
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Bachelor’s degree in any discipline (Hospitality Management, Administration, or related field preferred).
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0–3 years of experience in front office, administration, or customer-facing roles.
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Proficiency in MS Office (Word, Excel, Outlook) and general computer literacy.
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Excellent verbal and written communication skills.
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Strong organizational and time-management abilities.
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Professional appearance and conduct.
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Strong interpersonal and customer service orientation.
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Attention to detail and proactive problem-solving mindset.
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Ability to multitask and coordinate with cross-functional teams.
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Dependable, punctual, and self-motivated with a positive attitude.
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Be part of a fast-growing, high-energy work environment at the intersection of education and innovation.
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Gain exposure to operations, facilities, and administrative management in a dynamic setup.
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Opportunity to grow into broader business operations or administrative leadership roles.